Meralco or Manila Electric company is the largest electric utility distributor in the Philippines. There are many things that are disappointing like not being able to get through their hotline when you really need assistance – but good things should not be overlooked. Do you know about Meralco’s tree trimming team? I bet not many people do. That’s why, I decided to write this blog. Read this and learnabout their regular activities to provide us with a brighter supply:
Here is next week’s maintenance schedule. Just click on the link to view a larger image and to check if your area will be affected. For further questions, you may reach us through our hotline 16211 or 631-1111. Have a great weekend! http://www.meralco.com.ph/pdf/maintsched/maintsched.pdf
I felt better after talking to Meralco’s customer service agent, Joy – she was not only accommodating but there’s something in her that can just make you mellow even at your angriest moment. Although there’s nothing much that can be done with my first request regarding the strict control of the electric meter used by our tenant, my second request was acted upon right after I was back home. Noli, the inspector of the tree trimming team and his men arrived promptly at the village – then immediately surveyed the trees that must be trimmed to get rid of the electric supply obstructions as per my request in behalf of the Homeowners Association. Looking forward to the actual tree trimming operation soon!
It was surprising that when the electric utility of our delinquent tenant got disconnected by Meralco, they actually did not suffer a black out – because they simply reconnected it by themselves. I took a photo of the illegally reconnected meter and noticed that there was no tag compared to the other meters. Meralco’s customer service agent explained that the tenant reconnected it on their own – and it’s not the first time it happened. Although it’s prohibited, the owner of the rented apartment must exercise his or her right to secure Meralco’s tools so as not to get penalized. Read this:
A consumer who is discovered to have committed the offense of illegal use of electricity will, in addition to the imposition of appropriate penal sanction, be required to pay a differential billing to the electric utility, to be computed in accordance with existing laws, rules and regulations.- http://www.meralco.com.ph/pdf/consumercare/MagnaCarta.pdf
It’s clear that so far, there’s no protection available for landlords and land ladies yet when it comes to the electricity bills and charges left by tenants – so, the best thing to do is to regularly control the electricity charges of tenants or from the beginning, change the name of the bill to the tenant’s name upon signing the lease agreement. If in doubt, you can also request for tampering test from Meralco while the questionable tenant is still renting the place. This is to have a solid proof that the renter is the one responsible for the tampering.